Best Western Plus Northwind Inn Suites

Отличное обслуживание клиентов и дружелюбные сотрудники. Помимо невероятного депозита (250 долларов наличными), в целом мне понравилось

Ok location and staff is helpful.

Was nice stay nice area good coffee quiet, the hotel is located next to anything you need. Service was great people were friendly

酒店所在區域安全，交通方便。房間面積大，套房，衞生乾淨，住得好舒服。前台服務熱情，咖啡好喝。早餐品種豐富美味。

직원은 친절했고, 위치도 좋았고 조용했습니다. 다만 커튼이 쳐지지 않아 어둡게 잘 수 없었고, 베개 하나에서 냄새가 났습니다.

Checking in was a challenge. One person at the front desk to deal with folks checking in, and answering the phone. There were two of us trying to check in and this poor guy was on the phone trying to handle a customer who was trying to cancel a reservation. Then as soon as he completes that call he answers another call, again leaving us there to wait. Finally the check in SURPRISE, I had to give the hotel a $150 deposit for any damages to the hotel. I have travelled my entire career and that was a first.

Was clean and close to amenities but the road access is difficult. Elevator was very slow & noise between floors was excessive.

Very friendly staff. Breakfast bar is especially nice and well tended. Clean and comfortable room, with nice amenities.

The staff are excellent, and there are many thoughtful property features: indoor pool and hot tub, fitness room, water dispensers by ice machines, convenience mini-store, nice lobby areas with comfortable seating, lots of charging stations in rooms, Keurig coffee makers. The staff contacted us by phone to let us know that a storm disabled their wireless and internet services. It would be helpful if management created an emergency protocol to support their onsite staff: extra entrance rugs to replace wet ones, toweling (for clean up and in the pool and gym), instructions to reset breakers if there's a power surge (the lights were out in the pool area), instructions to reset the internet and TV streaming/cable service, maybe some kind of treats for inconvenienced guests -- break out some cookies and popcorn or something. Also, the thermostat in our room was not working; it was over 80 degrees when set at 65. The shower gel dispenser was hanging off the wall and could not be re-hung. There were only two tissues left in the box, and only one washrag for two of us. These are management supply and maintenance issues that probably should be reviewed for everyone's benefit.